Open Call: Apply to join the Panel of Visitor Experience Assistants for Dublin City Council Culture Company

We are seeking applications to join our Visitor Experience Assistants Panel for 14 Henrietta Street, Richmond Barracks, our engagement programmes and associated venues.

Closing date for applications is Tuesday 4 June 2024.

If you like the idea of helping our visitors to feel a sense of connection with the stories of Dublin, we want to hear from you.

This is an open call to submit applications to be considered for the Culture Company’s preferred supplier panel in the area of Visitor Experience.

Visitor Experience Assistants help ensure the smooth daily running of Culture Company’s venues and events, by:

• Providing excellent customer service by sharing information, giving support and assisting in the customer journey.
• Serving as the front-of-house representative in our venues at 14 Henrietta Street, Dublin 1 and Richmond Barracks, Dublin 8, and associated venues.
• Ensuring all contact with visitors is conducted professionally and in a timely fashion as the front of house liaison for the company.
• Providing administrative and operational support across venues and programs, including on weekends and in the evenings.
• Visitor check ins and point of sale on our ticketing system (Ticketsolve); supporting financial administration including daily cash up and reconciliation.
• Setting up meeting rooms, events and managing venue hires on site as required.

The panel consists of agreed paid, part-time projects or rostered support work to ensure the smooth day-to-day running of activities at our venues. The panel members can be called upon for work as they are needed, and can be offered long or short-term contracts for service, depending on business needs and their own availability. All members appointed to this panel will be considered sole traders.

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